Privacy Policy

Effective Date: August 19, 2019
Last Updated: 2025

Welcome to Joanie’s Creations. By accessing this website and/or purchasing services from us, you agree to the following terms and conditions. Please read them carefully.

At Joanie’s Creations, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, or other information you provide when filling out a form or contacting us.
Business Information: Project details, company name, and other information shared during consultations or service agreements.
Website Usage Data: Non-identifying information such as IP address, browser type, referring website, and pages visited on our site (collected via cookies or analytics tools).

2. How We Use Your Information

Your information may be used to:

Respond to inquiries or service requests
Send invoices, updates, or client communication
Improve website content and user experience
Share occasional marketing updates (with opt-out options)

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Analytics

Our website may use cookies or tracking tools (such as Google Analytics) to understand how visitors use our site. This helps us improve design, navigation, and content. You can adjust your browser settings to refuse cookies or notify you when they're being used.

4. Third-Party Services

We may use secure third-party platforms (such as payment processors, project management tools, or email marketing providers) to deliver services. These providers have their own privacy practices and are not controlled by Joanie’s Creations.

5. Data Security

We take reasonable measures to protect the information you provide. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to your personal data
Ask us to correct or delete your information
Opt out of marketing communications at any time

To make a request, contact us using the email listed below.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect or store information from children. If we learn that we have, we will delete it promptly.

8. Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our website constitutes your agreement to the updated terms.